What Insurance is Included ?
Included in your relocation cost is Limited Liability cover which offer limited protection on your goods but is not Full Insurance Cover.
How does limited liability cover and Insurance cover Differ ?
We hold insurance, with a specialist insurer, to cover our potential liability to you for loss or damage of your goods; however this is limited and does not cover the full value of your goods. We can offer a full regulated policy governed by the financial ombudsman. This will guarantee added peace-of-mind should a claim arise, just speak to your move manager for more information.
Who values my goods?
It is your responsibility to estimate the total value of your goods / Items. The value advised to insurers must be enough to replace your goods. You will be asked to fill out a detailed proposal form to advise us of the value prior to your move day in order to raise your Insurance Certificate.
What happens if I do not cover the Full value of my goods?
If you insure for less than the full replacement value of your goods are at risk and any claim you make could be scaled down and not receive the full cost of your replacement. For example, if your goods are insured at £15,000 but the true value is £25,000 you will only receive half the amount of any claim you submit for the loss or damage of goods.
How do i make a Claim?
If you need to make a claim you must notify us in writing via email within 48 hours of delivery if your goods in order for us to inform the underwrites of your Policy..